Reviews

Always show up on time. The guys are great about recommending preventative measures for any future issues.

Mr Roy and Mr Ethan were on time and professional and polite. They had my drain leak issue diagnosed within 20 minutes and will have the problem solved before lunch. It was a relatively simple problem (which as a retired construction worker I was sure it was) and they were honest about the problem instead of gouging the customer which seems to be common for old people like myself. I truly enjoyed their visit as they were pleasant above all else Thank you Mr Roy and Roto Rooter

Technician was at my house in less than 15 minutes after I called. He accessed the problem and had it fixed in less than an hour. Technician was very neat and professional. Price was very reasonable. Thanks

We called Roto Rooter to take a look at our 15 year old grinder pump. First guy came out and gave a repair estimate without taking off the cap to see the condition of pump. That afternoon, I got a call from the office that they wanted to send a supervisor over to make sure the estimate was correct. Tony Calestini, the supervisor who covers Windstone knew the estimate had to be wrong. Within an hour he was at the house. Tony inspected the pump and electronics. Needless to say, the 15 year old pump was corroded beyond recognition and needed replacement. Tony saved us thousands in possible sewage back up due to failure. He was thoughtful and treated our home as if it were his own. So Happy Its Tony- so I didnt have any S H I T happen! Tony also serviced our Navien tankless water heater and shored up some pipes in the crawl. Pricing was very fair. We highly recommend him and thank him for being so conscientious and he is a great guy too!

Professional and excellent solution resolution

Huge shout out to Jeremey and Dylan who came out to snake my drain. My basement was over flowing from the Standpipe/clean out access. They were fast to respond and very knowledgeable. Excellent work. I will be using them again and will ask for Jeremey and Dylan specifically! They are a great team.

He did a good job clearing the drain.

Ethan was awesome. Fast and affordable service, will use them again if the need arises

Extremely professional and highly experienced plumber Arron went above and beyond my expectations! Very thankful for his service.Would definitely recommend him

Thank you Jeremy, Ethan ans Dillion for taking care of business and getting it done. Great job!!

Great guys and very knowledgeable.

We had an emergency situation at our home and Ethan was out there within 30 minutes of our phone call and did an excellent job. Very professional and knowledgeable. Thank you so much! Denise also on the phone was very professional and helpful and expedited my request.

Aaron was on time and got the job done very quickly. He was courteous and very knowledgeable about septic systems. Office staff was helpfull and worked around my schedule.

These guys are Exceptional at what they do and did a great job getting all the roots out of our old cast iron drain pipes, and they drain great now. Ask for Roy when you call, and they are very trustworthy

Quick response, fair price, excellent customer care. I would recommend to my best friends.

Corey Nelson did an excellent job. Our Toto bidet was clogged and I could not fix it. He use a closet auger first and then a snake to unclog the line. It took about an hour to fix the problem. He gave us some good advice to prevent a repeat problem. He cleaned everything up well when he completed the job. I thought the price was very good especially when I called him out on a weekend.

Kyle did a great job. Did more then the last plumbers we had

Tony C. Was beyond amazing. He was informative, efficient, and effective. He diagnosed the problem really quickly and walked me through every step he took and why. He unclogged my septic and cleaned it out for me in a matter of minutes it seemed like. This was by far the best experience I have ever had!

OUTSTANDING SERVICE! Very professional from the phone call throughout the service provided. Responded very quickly, did a great job unclogging our sewer line. Jeremy was very good as what he does and friendly. Customer service was top notch!

I had a plumbing issue this morning. So I called Roto rooter and they were able to send Roy Jiles out right away and Roy was professional he hop right to the problem and less than 5 minutes he had me all fixed up and ready to go. He was so nice. Great job to Roy Jiles for coming to our rescue. If you need a plumber leave it to the Professionals

We had a crack in a fitting on the main waterline on a weekend. Called to see if anyone could keep us from being without water for the weekend. Arron arrived and crawled under the house to examine the situation. He returned to his truck with a surprisingly small amount of tools and material. He crawled back under and in less time than I had imagined had changed the cracked fitting and was able to restore service. Then the bill came. I was amazed at the low price for emergency weekend repair work. I would certainly use their services again and recommend them. Photos 1before, 2 after

Jeremy came out on his day off to get our main line cleared and stop the waterfall emergency we had going into our crawlspace. He was super knowledgeable, had it handled fast, and was a pleasure to work with. Jeremy rocks!!!

Aaron Donahue came to my plumbing emergency on a Saturday morning 8/8/2026. I had some problems with my plumbing to say the least. It wasnt a problem for Mr. Donahue. He had some major issues repaired in about 1 and a half. I tell you, you may think its major but Roto Rooter and my tech Aaron Donahue handled it professionally and promptly at a great price! Would I call Roto Rooter for my next plumbing needs. You bet I will!

Aaron Wallin was awesome!! Got the tank pumped and advised us about field lines. We really appreciate his promptness and knowledge.

We had a major plumbing issue with our house! We had to replace old clay pipes and have a road shut down to do the job. Although the job was expensive, Roto Rooter offered the by far the best price compared to the other companies in the area. The foreman John was very helpful and kept me updated with all of the details of the project. For a major job, I would definitely recommend Roto Rooter. My wife and I plan on using them for all of our plumbing issues moving forward.

Corey was fantastic. Professional, helpful, and full of tips. He answered my questions. Customer service representative was helpful with timing and questions as well. Thanks!

Roy Jiles came out to help me with a water leak outside my house. This guy was awesome. If I ever need plumbing help, I know who I am going to call. Thanks a lot my dude!

The technician, Ethan Rittenhouse, was professional and a positive representative of the Company.

It was Sunday night at 10 PM and our shower and toilets were not draining. Jeremy Palmer arrived at our house around 10:30 PM and had the problem fixed within 30 minutes. Super friendly and attentive. If we ever have any plumbing problems in the future, we will be using this company. Were so grateful for their on call 24/7 services!

Jeremy was amazing. He went above and beyond to fix my drain clog & did it quickly ! 5 starts isnt enough recognition for him.

Carl came quickly and solved our issue in no time at all.

Kyle did a great job. Was prompt very respectful and explained the service. I would recommend him again.

Jeremy Palmer was great. I called them around 7 pm on Saturday and he was at the house within an hour. He offered great service and got the job done quickly.

Tony was did a thorough job and he was quick!

Excellent friendly service!

Fast and efficient. Took care of the problem that day. Very knowledgeable! Corey Nelson did a great job!

The staff were very nice and friendly and knowledgeable about the work. They repaired the problem and then they cleaned up the mess. You couldnt tell they had been working in that area.

Outstanding service on a Sunday thank you!

Excellent service! Great Knowledgeable Technician! So well mannered and he knows what hes talking about.

Called them and the sent a technician out very quickly! Corey Nelson did a great job and fixed our issue quickly!

We went with Roto Rooter to have our septic tank pumped the day after another company failed to show up for the job. Aaron came out and got the job done quickly and efficiently. We will use Roto Rooter again.

Roy was awesome! Got to my house fast and delivered quality service. I would also like to add that the service center who takes the calls and request was very helpful and nice! Great customer service!

Robert Luttrell came out today to assist with a leak that ended with a call to an HVAC company. I cannot possibly praise him enough. Articulate, kind, extreme knowledgeable and downright hilarious! My spouse and I found ourselves laughing and trading stories with him between diagnosing the issues we were having. Afterward, he recommended an HVAC company since we didnt know who to call. Because of our fantastic experience with him, we signed up for a preventative service plan and will be requesting him by name moving forward. Thank you Robert for being so helpful, kind and sharing in some laughs with us - you made our day!

Timely efficient knowledgeable Effortless

Sewer needed pumping. Did a good job. Need the motor fixed. Am sure they will do a good job

Septic pumping and inspection. Great job. Very professional and thorough.

Roto-Rooter was able to get me on the schedule quickly when I called, and their service call pricing was very reasonable. Roy was professional, knowledgeable, and did an excellent job fixing the issuemy expansion tank was leaking where it was attached to my water heater. I would use them again and recommend them to anyone in need.

Fixed my issue in 5 minutes. Great expertise! Reasonable for seniors

Tony C. Came out after hours to clear our drain line and was phenomenal! Some of the best customer service and attentiveness I have experienced. Highly recommend him!

The whole experience was great! I had them replace the lid on my tank with one that had a riser. They dug it up when they said they would but had to order a custom lid but got it done in a reasonable time. Scotty and his partner were amazing. Very personable and they work hard. Leveled out the area very well.

Robert Luttrel of Roto Rotor came out to replace a garbage disposal which was at least 40 years old. Robert was very professional and quickly completed the job, provided a new key to unman the disposal and a new stopper! I highly recommend Roto Rotor and if possible ask for Robert. He is a gentleman and professional plumber!

Jorge and Bryan did an exceptional job emptying the septic tank for our Rising Fawn cabin! They explained everything they were doing, why they were doing it, and gave me suggestions as to what I could do to help the septic system in the future. Septic tanks are new to me and they were willing to answer all my questions. They coordinated with each other in doing their job, cleaned up totally, and even put dirt back on the tank. When l need this done again, Roto Rooter of Chattanooga will certainly be the ones I will call. A sincere thank you to both Jorge and Bryan for fixing our problem!!

Roy is a Rockstar plumber he has helped with my rental home 3 separate times, I highly recommend Rotor-Rooter Chattanooga!!!

Excellent service! Tech was quick, efficient, and very knowledgeable. Can't beat the Roto team's total customer care!!

Aaron Donahue is the man. I was contacted before his arrival, he shows up and got right to work. Found the leak, and got it fixed in no time. My family and I appreciated the professionalism and knowledge he had to get the job done. Thank you Aaron.

The technician was very professional and fast I would recommen rotor rooter to everyone

Robert Luttrell was very knowledgeable and answered every question I had also done a excellent job also was courteous I would recommend this company to anyone with a plumbing issue thanks for the awesome job I really appreciate it

Very quick response time. Got the job done in a professional manner! Kyle was great!

Outstanding job Ethan! Thanks so much for your expertise!

Tony is the best! Thank you for everything so far! Water filtration system

Tony was amazing! Super kind, patient, knowledgeable. Very helpful.

Kyle was able to get my mother in laws washer drain line cleaned out with in minutes. I would recommend Kyle he figured out a quick way to take care of the issue without having to cost my mother in law a lot of money.

Roy Jiles was great! I was pretty stressed over the busted pipe in my crawlspace. He didn't waist anytime crawling down there in that spider infested space. He was professional, prompt, and diagnosed the problem immediately. Great guy. I'll be using RR again if I have any problem RR accommodates. Great Job Roy! Happy customer!

ABSOLUTELY THE BEST SERVICE EVER, called at 7;30 am, my toilet wasn"t working, by 9;30 am Ethan had it fixed, and at a reasonable price.

We had a major issue pertaining to our irrigation system that affected our main water line to the house. Getting an irrigation company to come out that same day was impossible, so we resorted to a emergency plumbing service. Started off with Wes coming out for an estimate, because we weren't sure if they'd be able to fix it. He came in record time and told us that they definitely would be able to repair it. Our tech, Kyle, showed up not long after that. He was able to repair the problem and we were still able to use our irrigation system. The time line from the first initial call was 10:45am to being completely finished about 12:45pm. We just knew it would take all day to get our water back on. Great service, great professionalism and would definitely recommend. Kyle...we know it was hot and absolutely appreciated your extra efforts at getting it done.

Tony did a great job and very friendlly.

Roy did a great job clearing a clog in our kitchen drain.

Kyle was awesome! Did a great job and was super nice!

Tony was nice and very considerate about cleaning up after the job was finished.

They did a great job in great time... I give them a 10/10 nice and polite too I loved they service...

Enjoyed talking with him. Clearly knowledgeable.

Jon Walker and his crew came out to our new place in Soddy-Daisy to pump and inspect our septic. Great guys and great customer service. We very happy with Roto Rooter and would recommend them to friends and family.

Very knowledgeable and fixed my issue with no problem.

I had the 2nd back up in 15 months. Roto Rooter sent someone same day in both cases to fix my problem. Today, Tony arrived promptly and was so polite, professional, and took the time to show me what he was doing. He made suggestions for having an inspection to avoid this problem in the future, which I will follow up with.

Customer service was great! The operator was very friendly/easy to talk to while explaining our plumbing problems. Tony was quick to arrive and worked hard to fix our plumbing. He was very friendly and knowledgeable. If needed in the future, we will definitely use your company again. Thanks again.

Really great service !

once again..the most reliable plumbing company around!!! excellent service every time!

Kyle was fast , professional at installing a new electric water heater. He did a great job.

my regular local guy couldn't make it out to my house but I needed someone asap. so I reluctantly called these guys- but they were great. honestly it was great service, the guy was super personable and friendly, answered questions and communicated well. very pleased to have our issue taken care of quickly and painlessly and for a reasonable price. can't ask for anything else, right ?

We had a leak late in the evening on Sunday, they showed up, diagnosed the issue and got is taken care of.

Kyle was great! He came with the part already in hand. Assessed the issue and replaced the expansion tank quickly. The response time was amazing. From my initial call to completion of activity was less than an hour.

Moe did a great job. He showed pictures of the problem and the repair. He worked quickly and efficiently. I was pleased either his work and would recommend him.

Tony was professional and got the job done quickly.

Very professional!! Answered all of our questions. Thank you

Kyle was exceptional. Very professional and efficient. We highly recommend Roto Rooter Chattanooga. -Kristin , Hixson TN

Prompt, knowledgeable and Customer Service oriented.

The technician Moe Alhijazi was very friendly and professional kept updating me on what he was doing and went over everything when he was done including pictures

Josh did a very good job In getting our situation corrected . We live in an old mill village and sewage is connected to the Rome City- we as owners are responsible if blockage is on the owners end of the sewer system , so this is twice in 6 months that we have had Roto-Rooter here . He did spread straw in the area of our access to help with the area. Thanks again to his responsiveness

The done amazing! I called them around 430 this evening and they got here in less than an hour! recommend them!

Both men were knowledgeable and easy to work with.

This plumbing company has come out to my apartment complex for various problems that my neighbors and I had with our plumbing. Friendly plumbers, always satisfied with their work and I highly recommend this plumbing company

Moe was prompt, professional, and was able to resolve our whole-house clog quickly! Thank you!

Corey was awesome! Prompt, same day service, and Corey was super helpful, really nice and professional with lots of great advice! Very affordable as well.

Our line from the septic tank to the field,(115ft away), was blocked. Tony came when promised and did a great job getting our system working again. I would recommend him to anyone!

The technician, Moe, is the only reason for this 5 star review. His customer service was more than could be expected from 90% of the construction workforce. He made sure he checked everything he needed and even double and triple checked. He was very thorough with his inspection, diagnosis, and treatment. He was quick and professional, but also personable making the entire process very smooth and simple for me. Before, I would have never called roto rooter, too big of a company for me, but now I will because of Moe. Hire more Moes and see how it goes.

The Roto Rooter technician was courteous, prompt, and took care of the problem quickly.

Kyle was super friendly. He arrived shortly after informing me he was coming. He got the job done within 20 minutes! Awesome work!

Moe was excellent! Great work, great price, and friendly demeanor.

Tony was efficient in diagnosing the problem and worked quickly to get it fixed for us. The pricing was very reasonable and didnt break the bank like we feared. Roto Rooter is definitely our first call if we have problems again

I had a clog from hell going into a weekend. I went with Roto Rooter because they didn't charge more for weekend calls but I'll keep coming to them for Tony C! If it's not Tony, don't send anyone! I called at night on Friday and he was here at 11AM Saturday! He was absolutely amazing! Very knowledgeable, thorough and a pleasure to deal with. He took out that clog in no time. He also gave me tips on how to prevent it from happening again. Thanks so much Tony! 5 service.

I am well pleased with Roto Rooter and Corey Nelson. I called on Saturday afternoon and Corey was here in less than 30 minutes. He was finished working in about 20 minutes. And it didn't cost me an arm and a leg. I've never used RR before but in the future I will definitely call whenever needed.

Moe explained everything, then fixed it all and now I have hot water!! He is the best!!

Scott and your team did an awesome job. Scott was very nice and professional and I will definitely call you again for my plumbing needs. Very reasonable

The tech Lamar that came out to the house was very knowledgeable and gave me a great quote on the work that will be done.

Could not be happier with the service. They came out in an emergency and Tony (the technician) was very professional and friendly he went above and beyond fixing our problem. Will recommend Roto rooter of Chattanooga to anyone that needs it, based solely on the service they provided. Thanks again Tony Caballero!

Very professional and knowledgeable. Problem was quickly solved.

Josh helped us on a whim when we really needed to get our water back running from a busted pipe. He replaced the whole thing in just about 20 minutes. Very kind, knowledgeable and had great communication. I would recommend him to anyone! Thanks again Josh!!

Moe was very helpful with tonight and explaining to us how a septic tank works. Very satisfied with his work. Thank you Moe.

LaMar did a fantastic job while assisting my family with our plumbing emergency. He explained e erythibg front start to finish while providing excellent customer service his professionalism is outstanding and we'll definitely recommend Roto Rooter to anyone in need of plumbing.

Roy was a phenomenal technician that assisted my family during an emergency situation. He was very thorough ,understanding, and patient. He completed the job swiftly and explained the process we will forever be indebted to Roy for his phenomenal work with Roto Rooter. Thanks again!

Ray is knowledgeable and friendly trustworthy. When he explained what needed to be done and accomplished it so quickly, I was confident I would not have a repeat of my frozen pipes!

It was late at night and the company did not have the parts to fix our plumbing because we have such an old house with non-standard water lines. Roy arrived promptly and attempted to help with the parts he had. We werent able to get it fixed, but he provided us valuable information on how to fix it. Thank you Roy! And thank you to Roto rooter for their late night response!

Prompt service and knowledgeable. Aaron has a lot of experience and also talked me through the job as he was doing it for a better understanding.

Roy was awesome! Very professional and did a great job fixing our master bath leak. Very prompt service. I highly recommend Roy and the team to anyone needing emergency or maintenance plumbing.

Came quick, same day. Great price! Great worker! Will definitely use again!

Tony was the absolute best. He was very prfessional,patient, and explained what was happening very well. Definitely one of the best customer experiences I have had with people coming into my home.

A big shout out to Ray, John, Rudy and Aaron. Had them out to pipe burst under my garage slab to replace a disintegrating cast iron sewer pipe. Got it all done in 2 days even after hitting a few snags literally. And saved me from having to cut up my garage floor. They also got my washer and kitchen drains repiped. I appreciate them all for communicating well and making sure we had service ASAP. Give these guys a raise!

Lamar Young was the technician who came out. Did an excellent job, very professional. Job ended up taking a while, he stayed and made sure the issue was fixed.

A job well done locating our septic tank, checking both baffles, and installing a riser. Thank you all!!

Moe was fantastic! Explained, Drained and Maintained our systems. Highly Recommend. Thanks Moe, I hope you liked the Oatmeal Raisin cookies too!

Corey Nelson was excellent! Took care of my issue professionally, keeping my bathroom clean as he worked. Explained everything as he worked. Very helpful, professional, and nice. Thanks Corey!

Tony and Corey did an outstanding job of taking care of our drainage problem. It turned out to be a real problem, and they were both very professional, courteous and knowledgeable. We would not hesitate to call on either one of them for service.

Kyle was amazing! He was quick & efficient, got the job done, was very thorough, & very personable! We will use this company again if we ever have a plumbing issue!

Kyle did awesome. Helped us out when we were in a pinch.

Aaron was kind and knowledgeable. He fixed my problem with ease and patience. I highly recommend him.

Tony was excellent in helping us with a clogged kitchen drain. He was very professional & efficient. He explained everything he was going to be doing beforehand & cleaned up after himself. Recommend 10/10. Thanks Tony!

10:30 at night and the tech was here at my house clearing a clog. Roy was super fast, very informative, and a really friendly guy. Had us back in action in no time. I would highly recommend Roto Rooter anytime. Fantastic professional service.

Moe did a great job and was quick and tidy! Very personable and will use again if needed.